Return and Refund Policy:
"New ELLWEE Golf Carts come with the warranty stated in the purchase agreement. Any defects, whether it be physical and electrical, found after opening and used will be fixed at the Company's expense. Any unopened and unused ELLWEE may be returned for a full refund. Shipping is the responsibility of the buyer. Used ELLWEE Golf Carts are sold as is. That includes all parts and accessories. No returns or refunds on used units."
ELLWEE Inc Terms of Sale 2022 :
All prices are to be understood in USD. Terms of Payment: *Cash in advance (IBAN) or confirmed L/C at sight with SEB New York. All bank charges, foreign as well as domestic, are at buyers account. *50% upon order and 50% upon shipment All products are the property of ELLWEE Inc until payment is received in full. Terms of Delivery: EXW GA, USA Time of Delivery: Approximately 4-8 weeks after the confirmed order or as per agreement. Transport Damage: All orders are carefully packaged for safe shipment. Please make sure all packages are accounted for and checked for damage or shortage resulting from broken cartons before signing delivery receipt. Claims for damage and shortage must be filed with the delivery carrier for prompt action. Cancellation of an Order: Once placed with and accepted by ELLWEE, can be cancelled only with our consent and upon terms that will indemnify us against loss. Returned Goods Policy: ELLWEE must be notified within 14 days of any faulty product for your claim to be considered. No return of merchandise will be allowed without valid cause. No returned goods will be accepted without ELLWEE Returned Goods Number obtained by calling or mailing our office. The right to exchange goods is within 14 days. On returned items a re-stocking fee of 20% will be assessed, minimum $1000. Returned items must be returned in the original condition. Warranty conditions: One (1) year limited warranty. The warranties do not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. To be able to claim this limited warranty you need to follow the specific care instructions for every product stated in the product manuals which are being delivered together with the products.